Dispatcher

WATCH GUARD 24/7 is one of the fastest growing security guard providers in the New York Metropolitan area. We are looking for a experienced dedicated professional to join our Security Dispatch division.

WATCHGUARD 24/7 offers excellent opportunities for growth for the right individual who is driven and dedicated to their role. Please read our job description below to see if you may be the newest member to join our team!

Schedule will be disclosed at time of interview

Pay $24.00 per hour

WATCH GUARD 24/7 LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
WATCH GUARD 24/7 IS PROUDLY LICENSED BY THE NEW YORK STATE DEPARTMENT OF LICENSING SERVICES

• Manage day-to-day security officer schedules, call-outs and no-shows, and coordinate future scheduling planning for a book of business supporting a 24/7, 365 days per year operation.
• Accurately communicate schedule status and highlight key deficiencies to management staff.
• Respond promptly when incidents are received regarding employee performance or conduct and administer disciplinary and coaching actions in coordination with company policies and protocols.
• Conduct disciplinary and counseling sessions with security officers.
• Initiate termination procedures as needed for voluntary and involuntary separations.
• Provide day to day support to site Directors.

• Minimum high school diploma or equivalent required. College degree or coursework desirable.
• Extensive experience with Valiant software or another leading scheduling/payroll software.
• Ability to write and communicate effectively.
• Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as terminations in a professional manner in accordance with company standards.
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Must demonstrate a high level of integrity, and apply rules, policies, and employment actions in a consistent, fair and equitable manner for all situations.
• Professional, articulate, and able to use good independent judgment and discretion.
• Make quick and accurate decisions in a fast-paced environment.